.page-faq {
  background: var(--cream);
  color: var(--ink);
  font-family: var(--font-body);
  line-height: 1.85;
  letter-spacing: .01em;
}

.page-faq a:focus-visible {
  outline: 2px solid var(--turquoise);
  outline-offset: 2px;
}

.page-faq h1,
.page-faq h2,
.page-faq h3 {
  font-family: var(--font-head);
  font-weight: 800;
  line-height: 1.15;
  letter-spacing: .04em;
  margin: 0;
}

.page-faq h2 {
  font-size: clamp(1.55rem, 5vw, 2.35rem);
}

.page-faq h3 {
  font-size: clamp(1rem, 2.6vw, 1.18rem);
}

.page-faq p {
  margin: 0 0 .85em;
}

.page-faq .mono {
  font-family: var(--font-mono);
  font-weight: 600;
  letter-spacing: .02em;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: clamp(24px, 5vw, 48px) 0 clamp(34px, 6vw, 64px);
  background:
    radial-gradient(120% 90% at 100% 0%, rgba(199, 161, 90, .16), transparent 62%),
    var(--cream);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  right: -8%;
  bottom: -34%;
  width: 68%;
  height: 420px;
  background: repeating-radial-gradient(circle at 72% 100%, transparent 0 22px, rgba(216, 209, 194, .55) 22px 23px);
  pointer-events: none;
}

.page-faq .faq-hero-grid {
  position: relative;
  display: grid;
  gap: clamp(24px, 4vw, 40px);
}

.page-faq .faq-hero-copy .crumb {
  margin-bottom: 14px;
}

.page-faq .faq-hero-copy .eyebrow {
  margin-bottom: 12px;
}

.page-faq .faq-hero h1 {
  font-size: clamp(2rem, 8.4vw, 4.1rem);
  line-height: 1.06;
  letter-spacing: .03em;
  margin: 0 0 .5em;
  color: var(--ink);
}

.page-faq .faq-h1-mark {
  background: linear-gradient(transparent 64%, rgba(199, 161, 90, .5) 64%);
  -webkit-box-decoration-break: clone;
  box-decoration-break: clone;
  padding-bottom: .04em;
}

.page-faq .faq-hero .lede {
  max-width: 46ch;
  font-size: clamp(.95rem, 2.4vw, 1.06rem);
  color: rgba(36, 31, 26, .86);
}

.page-faq .faq-jumpbar {
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding: 2px 0 12px;
  margin-top: clamp(16px, 3vw, 26px);
  scrollbar-width: thin;
}

.page-faq .faq-jump {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 9px 14px;
  border: 1px solid var(--mist);
  border-radius: var(--radius);
  background: rgba(247, 243, 232, .8);
  color: var(--ink);
  text-decoration: none;
  font-size: .88rem;
  white-space: nowrap;
  transition: border-color .18s var(--ease), background .18s var(--ease), color .18s var(--ease);
}

.page-faq .faq-jump:hover,
.page-faq .faq-jump:focus-visible {
  border-color: var(--turquoise);
  background: #fff;
  color: var(--indigo);
}

.page-faq .faq-jump-idx {
  color: var(--rock);
  font-size: .76rem;
  letter-spacing: .08em;
}

.page-faq .faq-hero-aside {
  position: relative;
  overflow: hidden;
  padding: clamp(22px, 4vw, 32px);
  border-radius: var(--radius);
  background: var(--indigo);
  color: var(--cloud);
  box-shadow: var(--shadow-2);
}

.page-faq .faq-hero-aside::after {
  content: "";
  position: absolute;
  inset: 0;
  background: repeating-linear-gradient(115deg, transparent 0 15px, rgba(199, 161, 90, .15) 15px 16px);
  pointer-events: none;
}

.page-faq .faq-hero-aside > * {
  position: relative;
  z-index: 1;
}

.page-faq .faq-aside-kicker {
  font-family: var(--font-mono);
  font-size: .74rem;
  letter-spacing: .16em;
  color: var(--gold-light);
  margin: 0 0 12px;
}

.page-faq .faq-aside-line {
  font-family: var(--font-head);
  font-weight: 800;
  font-size: clamp(1.02rem, 2.8vw, 1.3rem);
  line-height: 1.5;
  letter-spacing: .02em;
  margin: 0 0 18px;
}

.page-faq .faq-route-list {
  list-style: none;
  margin: 0 0 20px;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .faq-route-item {
  display: grid;
  gap: 5px;
  padding: 12px 14px;
  border: 1px solid rgba(247, 243, 232, .22);
  border-radius: var(--radius);
  font-size: .9rem;
  line-height: 1.75;
}

.page-faq .faq-route-tag {
  font-family: var(--font-mono);
  font-size: .73rem;
  letter-spacing: .1em;
  color: var(--gold-light);
}

.page-faq .faq-hero-aside .link-arrow {
  color: var(--gold-light);
  font-size: .9rem;
}

/* ---------- 区块骨架 ---------- */
.page-faq .faq-sec {
  position: relative;
  padding: clamp(36px, 6vw, 70px) 0;
  border-top: 1px solid var(--mist);
}

.page-faq .faq-sec-head {
  max-width: 62ch;
  margin-bottom: clamp(20px, 3.4vw, 34px);
}

.page-faq .faq-sec-head .eyebrow {
  margin-bottom: 10px;
}

.page-faq .faq-sec-head h2 {
  margin-bottom: .5em;
}

.page-faq .faq-sec-head p {
  color: rgba(36, 31, 26, .82);
  font-size: .96rem;
}

.page-faq .faq-figure {
  margin: 0 0 clamp(20px, 3.2vw, 32px);
}

.page-faq .faq-figure img {
  width: 100%;
  height: auto;
  display: block;
  object-fit: cover;
}

.page-faq .faq-figure figcaption {
  margin-top: 10px;
  font-size: .82rem;
  color: var(--rock);
  line-height: 1.7;
}

/* ---------- 三步 ---------- */
.page-faq .faq-step-grid {
  display: grid;
  gap: 14px;
}

.page-faq .faq-step {
  padding: clamp(18px, 3vw, 26px);
  border: 1px solid var(--mist);
  border-radius: var(--radius);
  box-shadow: var(--shadow-1);
  background: var(--cloud);
}

.page-faq .faq-step--b {
  background: var(--sand);
  border-color: rgba(199, 161, 90, .45);
}

.page-faq .faq-step--c {
  background: var(--indigo-soft);
  border-color: transparent;
  color: var(--cloud);
}

.page-faq .faq-step-idx {
  display: block;
  font-size: .76rem;
  letter-spacing: .14em;
  color: var(--rock);
  margin-bottom: 10px;
}

.page-faq .faq-step--c .faq-step-idx {
  color: var(--gold-light);
}

.page-faq .faq-step h3 {
  margin-bottom: 8px;
}

.page-faq .faq-step p {
  font-size: .93rem;
  line-height: 1.8;
}

.page-faq .faq-step-note {
  margin: 12px 0 0;
  padding-top: 10px;
  border-top: 1px dashed var(--mist);
  font-size: .82rem;
  color: var(--rock);
}

.page-faq .faq-step--c .faq-step-note {
  border-top-color: rgba(247, 243, 232, .28);
  color: rgba(247, 243, 232, .8);
}

/* ---------- 路径排查 ---------- */
.page-faq .faq-diag {
  display: grid;
  gap: clamp(20px, 3.4vw, 34px);
}

.page-faq .faq-diag-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 2px;
}

.page-faq .faq-diag-item {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 12px;
  padding: 14px 16px;
  background: #fff;
  border-left: 3px solid var(--mist);
}

.page-faq .faq-diag-item:nth-child(1),
.page-faq .faq-diag-item:nth-child(3) {
  border-left-color: var(--gold);
}

.page-faq .faq-diag-item:nth-child(2),
.page-faq .faq-diag-item:nth-child(4) {
  border-left-color: var(--vermilion);
}

.page-faq .faq-diag-item:nth-child(5) {
  border-left-color: var(--turquoise);
}

.page-faq .faq-diag-idx {
  font-size: .76rem;
  letter-spacing: .08em;
  color: var(--rock);
  padding-top: 3px;
}

.page-faq .faq-diag-item strong {
  display: block;
  font-family: var(--font-head);
  font-size: .96rem;
  letter-spacing: .02em;
  margin-bottom: 2px;
}

.page-faq .faq-diag-item p {
  margin: 0;
  font-size: .9rem;
  color: rgba(36, 31, 26, .78);
}

/* ---------- 设备清单 ---------- */
.page-faq .faq-device-head {
  display: none;
}

.page-faq .faq-device {
  list-style: none;
  margin: 0;
  padding: 0;
  border-top: 1px solid var(--mist);
}

.page-faq .faq-device-row {
  display: grid;
  gap: 4px;
  padding: 14px 0;
  border-bottom: 1px solid var(--mist);
  font-size: .92rem;
}

.page-faq .faq-device-name {
  font-family: var(--font-head);
  font-weight: 800;
  letter-spacing: .02em;
}

.page-faq .faq-device-view {
  color: rgba(36, 31, 26, .8);
}

.page-faq .faq-device-pick {
  color: var(--turquoise);
  font-weight: 700;
}

.page-faq .faq-device-tail {
  margin: 16px 0 0;
  font-size: .86rem;
  color: var(--rock);
}

/* ---------- 反馈准备 ---------- */
.page-faq .faq-prep-grid {
  display: grid;
  gap: 12px;
}

.page-faq .faq-prep {
  padding: 16px 18px;
  background: var(--cloud);
  border: 1px solid var(--mist);
  border-top: 2px solid var(--gold);
  border-radius: var(--radius);
}

.page-faq .faq-prep h3 {
  margin-bottom: 6px;
  font-size: 1rem;
}

.page-faq .faq-prep h3 .mono {
  color: var(--rock);
  font-size: .82rem;
  margin-right: 4px;
}

.page-faq .faq-prep p {
  margin: 0;
  font-size: .9rem;
  color: rgba(36, 31, 26, .82);
}

.page-faq .faq-feedback-note {
  margin-top: 18px;
  padding: 16px 18px;
  background: var(--sand);
  border-radius: var(--radius);
  border-left: 3px solid var(--turquoise);
}

.page-faq .faq-feedback-note p {
  margin: 0 0 .6em;
  font-size: .9rem;
}

.page-faq .faq-feedback-note p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-feedback-note .tag {
  margin-bottom: 2px;
}

/* ---------- 问答 ---------- */
.page-faq .faq-qa {
  display: grid;
  gap: clamp(18px, 3vw, 32px);
}

.page-faq .faq-qa-index-title {
  font-family: var(--font-mono);
  font-size: .74rem;
  letter-spacing: .16em;
  color: var(--rock);
  margin: 0 0 10px;
}

.page-faq .faq-qa-index-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 8px;
  scrollbar-width: thin;
}

.page-faq .faq-qa-index-list > li {
  flex: 0 0 auto;
}

.page-faq .faq-qa-index-link {
  display: block;
  padding: 8px 10px;
  border: 1px solid var(--mist);
  border-radius: var(--radius);
  background: rgba(247, 243, 232, .7);
  color: rgba(36, 31, 26, .86);
  text-decoration: none;
  font-size: .85rem;
  line-height: 1.5;
  white-space: nowrap;
  transition: border-color .18s var(--ease), background .18s var(--ease), color .18s var(--ease);
}

.page-faq .faq-qa-index-link:hover,
.page-faq .faq-qa-index-link:focus-visible {
  border-color: var(--turquoise);
  background: #fff;
  color: var(--indigo);
}

.page-faq .faq-q {
  margin-bottom: 10px;
  background: #fff;
  border: 1px solid var(--mist);
  border-radius: var(--radius);
  transition: border-color .2s var(--ease), box-shadow .2s var(--ease);
}

.page-faq .faq-q[open] {
  border-color: var(--turquoise);
  box-shadow: var(--shadow-1);
}

.page-faq .faq-q:target {
  border-color: var(--turquoise);
  box-shadow: 0 0 0 2px rgba(46, 125, 112, .18);
}

.page-faq .faq-q .fold-head {
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 14px 16px;
  list-style: none;
  cursor: pointer;
  font-family: var(--font-head);
  font-weight: 800;
  letter-spacing: .02em;
  font-size: .96rem;
  line-height: 1.55;
}

.page-faq .faq-q .fold-head::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q-idx {
  flex: 0 0 auto;
  color: var(--rock);
  font-size: .76rem;
  letter-spacing: .06em;
}

.page-faq .faq-q[open] .faq-q-idx {
  color: var(--turquoise);
}

.page-faq .faq-q .fold-body {
  padding: 0 16px 16px;
  font-size: .92rem;
  color: rgba(36, 31, 26, .86);
}

.page-faq .faq-q .fold-body p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-q .fold-body a {
  color: var(--turquoise);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 咨询通道 ---------- */
.page-faq .faq-sec--cta {
  border-top: 1px solid var(--mist);
  padding-bottom: clamp(44px, 7vw, 80px);
}

.page-faq .faq-cta-panel {
  position: relative;
  overflow: hidden;
  display: grid;
  gap: 20px;
  padding: clamp(24px, 4vw, 44px);
  border-radius: var(--radius);
  background: var(--indigo-deep);
  color: var(--cloud);
  box-shadow: var(--shadow-2);
}

.page-faq .faq-cta-panel::before {
  content: "";
  position: absolute;
  inset: 0;
  background: repeating-linear-gradient(125deg, transparent 0 18px, rgba(46, 125, 112, .22) 18px 19px);
  pointer-events: none;
}

.page-faq .faq-cta-panel > * {
  position: relative;
  z-index: 1;
}

.page-faq .faq-cta-title {
  font-size: clamp(1.25rem, 4vw, 1.85rem);
  margin-bottom: .5em;
  color: var(--cloud);
}

.page-faq .faq-cta-text {
  margin: 0 0 .7em;
  font-size: .93rem;
  color: rgba(247, 243, 232, .85);
}

.page-faq .faq-contact {
  margin: 0;
  font-size: .86rem;
  color: var(--gold-light);
}

.page-faq .faq-cta-links {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.page-faq .faq-cta-link {
  display: inline-flex;
  align-items: center;
  padding: 11px 18px;
  border: 1px solid rgba(199, 161, 90, .6);
  border-radius: var(--radius);
  color: var(--gold-light);
  text-decoration: none;
  font-size: .9rem;
  transition: background .18s var(--ease), color .18s var(--ease), border-color .18s var(--ease);
}

.page-faq .faq-cta-link:hover,
.page-faq .faq-cta-link:focus-visible {
  background: var(--gold-light);
  border-color: var(--gold-light);
  color: var(--indigo-deep);
}

.page-faq .faq-cta-link--solid {
  background: var(--gold);
  border-color: var(--gold);
  color: var(--indigo-deep);
  font-weight: 700;
}

.page-faq .faq-cta-link--solid:hover,
.page-faq .faq-cta-link--solid:focus-visible {
  background: var(--gold-light);
  border-color: var(--gold-light);
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-faq .faq-prep-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 780px) {
  .page-faq .faq-device-head {
    display: grid;
    grid-template-columns: 1.05fr 1.5fr 1.1fr;
    gap: 20px;
    padding: 10px 0;
    border-bottom: 1px solid var(--mist);
    font-family: var(--font-mono);
    font-size: .74rem;
    letter-spacing: .12em;
    color: var(--rock);
  }

  .page-faq .faq-device-row {
    grid-template-columns: 1.05fr 1.5fr 1.1fr;
    gap: 20px;
    align-items: baseline;
  }

  .page-faq .faq-step-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-cta-panel {
    grid-template-columns: minmax(0, 1.3fr) minmax(0, .7fr);
    align-items: center;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero-grid {
    grid-template-columns: minmax(0, 1.35fr) minmax(0, .85fr);
    align-items: end;
  }

  .page-faq .faq-diag {
    grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr);
    align-items: start;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-qa {
    grid-template-columns: minmax(0, 258px) minmax(0, 1fr);
    align-items: start;
  }

  .page-faq .faq-qa-index {
    position: sticky;
    top: 92px;
  }

  .page-faq .faq-qa-index-list {
    display: grid;
    gap: 6px;
    overflow: visible;
    padding-bottom: 0;
  }

  .page-faq .faq-qa-index-list > li {
    flex: initial;
  }

  .page-faq .faq-qa-index-link {
    border: 0;
    border-left: 2px solid var(--mist);
    border-radius: 0;
    background: transparent;
    padding: 7px 10px;
    white-space: normal;
    font-size: .86rem;
  }

  .page-faq .faq-qa-index-link:hover,
  .page-faq .faq-qa-index-link:focus-visible {
    border-left-color: var(--turquoise);
    background: var(--cloud);
    color: var(--indigo);
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq *,
  .page-faq *::before,
  .page-faq *::after {
    transition-duration: .01ms !important;
    animation-duration: .01ms !important;
    scroll-behavior: auto !important;
  }
}